About Us

Mission

Our mission is to help consumers save money on today’s cell phone, home phone and business phone services. We do this by offering the latest information, news and rates from a wide selection of local and worldwide telecom partners.

Our Inspiration

Three pivotal experiences prompted us to start this site:

1. Paying an outrageous phone bill to the local phone company when my wife and I first moved to L.A.
2. My interactions on the phone with cell phone rental customers as they went through a confusing array of international phone choices.
3. Being introduced to the huge savings of using a GSM phone and prepaid SIM card at an international cell phone rental start up.

Technology, I discovered, had the answers to frustratingly high telecom bills. And I want to share that news.

A Painful Experience Teaches Us the Value of VoIP

When we first moved to L.A. in 2002 we called the local phone company and ordered landline phone. It was a typical copperline (ILEC) phone service that gave us unlimited local calls for about $40 a month. And we selected a few additional services such as call waiting and caller ID for about $10 a month each.

Well, we learned that hard way that according to the phone company even though we lived in the large city of Los Angeles, “local” calling was limited to within about 5 miles of our house! This meant that calls to my wife at work 12 miles away incurred additional, per-minute, in-state long distance charges.

But wait, that’s not all.

Since we’d just moved to a new city and we were Newlyweds (remember, it was 2002) we were using dial-up service to access the internet. We innocently looked up a list of choices for “local” dial in numbers and started surfing the web to get to know our new city.

Often we just left the computer dialed into the internet since we’d sometimes step away and then remember something else to look up. There’s no reason to wait while the computer redials and connects, right? After all, we had “unlimited” local service.

Can you guess where this is going?

Next thing we know, the bill for our seldom-used home phone was over $400 a month! We managed to negotiate a plan that allowed us to pay off the charges over several months – gee, thanks. All that just to dial into an internet modem a few miles outside the phone company’s designated “local” limits.

Now, at the time Vonage and VoIP weren’t unheard, but we suddenly became much more interested in those commercials touting, “unlimited national calling for $20 a month”.

We switched to VoIP (we use Lingo) and have never paid more than $20 a month for home phone service since.

International Telecom Experience at Cellular Abroad

We gained our prepaid SIM card and GSM cell phone product and travel telecom industry knowledge working as the second hire at Cellular Abroad one of the leading prepaid SIM/GSM phone rental and sales companies in the country

Counseled Thousands of International Travelers on Cell Phones

During that time we talked on the phone to thousands of travelers and walked them through the GSM phone and SIM decision-making process to help them find the best phone solution for their trip.

Honest Advice, whether Roam, Rent or Use GSM

Some customers’ travel plans are best suited for phone rentals, some are better served buying a GSM phone and single country SIM card, and occasionally it makes sense to rent a cell phone or to use a post-paid cell phone rental service (though usually only when a company is paying for the very high rates!)

The trust we built providing overseas communications solutions prompted us to provide travel and everyday communication solutions through this web site.

Safe Site, PayPal Verified and 100% Positive eBay Feedback

Communication HQ is a PayPal Verified merchant and has a 100% positive feedback rating on eBay under the eBay name “communicationhq”. You can trust our products and services.

View our profile and well-reviewed eBay article here, http://search.reviews.ebay.com/members/communicationhq

In Stock Telecom Products

Currently we stock the National Geographic™ SIM card for international roaming which includes $29 international call credit.

Telecom Products and Services

In addition to carrying National Geographic phone and SIM card, we also represent a wide cross-section of calling cards, VoIP home phone plans, business phone services and other products such as electronics recycling.

In order to bring a valuable and competing cross-section of available telecom products and services to the attention of our readers, we have relationships with a wide variety of manufacturers, service providers and representatives. For example, in addition to our role as a partner with the Commission River suite of products, we also partner with publishers and service providers directly as well as those distributed through Commission Junction and Google Affiliates.

Offering a wide variety of telecom products and service from a cross section of outlets lets us

FTC Disclosure Statement

As stated above, we have financial arrangements with the companies, products and services mentioned and discussed on this site. We’re more than happy to comply with the Federal Trade Commission’s (FTC) disclosure requirement.

“The revised Guides also add new examples to illustrate the long standing principle that “material connections” (sometimes payments or free products) between advertisers and endorsers – connections that consumers would not expect – must be disclosed. These examples address what constitutes an endorsement when the message is conveyed by bloggers or other “word-of-mouth” marketers. The revised Guides specify that while decisions will be reached on a case-by-case basis, the post of a blogger who receives cash or in-kind payment to review a product is considered an endorsement. Thus, bloggers who make an endorsement must disclose the material connections they share with the seller of the product or service.”

Boston Location

We are a home based family-owned business located west of the Prudential Building in the heart of Boston, Massachusetts. Please call us at 1-800-383-9545 if you’d like to pick up the NatGeo SIM card on your way to Logan Airport.

Email Us: at info AT communicationhq dot com

Please check back soon to see our product updates.  Thank you for visiting Communication HQ, we look forward to working with you!

Pete
Owner, Communication Headquarters

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